Don’t you hate it when you are expecting an e-mail from someone and it just doesn’t seem to be coming through? It is possible that it is held up in the SPAM filter.
For safety reasons, it is important to have a
good SPAM filter. However, sometimes it can tag harmless e-mails in the filter. Any e-mail coming from an unknown sender, has attachments or looks as though it was sent out in mass may not make it straight to your inbox.
Every morning, when you arrive to school, you receive a Daily
Summary report which lists all the e-mails marked as SPAM for you to review. Those reports are only issued every 24 hours, but you can check the site anytime throughout the day if you are expecting something you need right away.
Just go to http://spamfilter.ksdr1.net/ to login with
your e-mail address and password and review the SPAM log. If you find the e-mail you need, check the box next to that message. A new box will appear at the top of the log titled Select Action. You can choose to forward the message to your inbox once or mark it as NOT SPAM and messages from that sender will always be allowed.
To check messages marked as spam and release/whitelist them:
After logging in, you will see a list of your spam messages. From this screen, you can either
RELEASE the message (allow once) or WHITELIST the message (always allow sender).
1. Check the box next to message you want to RELEASE or WHITELIST.
2. Click the RELEASE or WHITELIST button, depending on which action you want to perform.
3. The message will be released to your inbox.
To re-categorize a message that reached your inbox as spam:
1. Click the Search Filters button.
2. Change the Message Type to ARCHIVED and click Apply.
3. Your list will change to all messages that made it through. Double-click on the row of the message to be marked spam.
4. Click on the OPTIONS tab in the popup window.
5. Click Mark message as SPAM